How to request Alitalia refund or change destination
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Alitalia: stop flights from 15 October, here's how to ask for a refund or change destination. Here is all you need to do to request an Alitalia refund
Alitalia flight refund or change of destination: how to do it
Now it's official: with the arrival of the new airline ITA, the Ministry of Economic Development has authorized Alitalia to remove all flights scheduled for October 15 from the sale.
In fact, therefore, from 15 October 2021 Alitalia will no longer carry out any flights. In place of Alitalia, there will be the airline ITA.
Too bad that, with the passing of the baton from Alitalia to ITA, the tickets will not be taken over by the new company, but will be canceled.
In fact, ITA has its own separate sales channel and, despite having taken the place of Alitalia, it will not also inherit the tickets of Alitalia customers.
It is clear that, in the face of this communication, many users ran to look for guides and procedures on how to request Alitalia reimbursement or on how to change Alitalia flights, in the hope of not losing the money already advanced.
What can customers who have already bought and paid for a ticket for a flight with Alitalia do?
Simple: they can ask for a refund or change destination (but always by October 14).
If you too have already booked and paid for a flight with Alitalia for a date after 15 October 2021, I'll explain below what you can do to not lose your money. Fortunately, there is no shortage of solutions at your disposal. Let's see what they are.
How to request Alitalia refund or change destination
Here's what to do in case of Alitalia tickets that are no longer usable:
ALITALIA REFUND - The simplest option is a refund. Those who have purchased Alitalia tickets for travel to any destination from 15 October onwards can request a full refund. The number to call is that of the Alitalia Call Center: 892010 (for a fee) for those calling from Italy, and +39 06 65649 for those calling from abroad ("variable cost based on your tariff plan for calls to the fixed network" ).
If you have not purchased your ticket from Alitalia, but through third-party sites (for example Skyscanner, Expedia, eDreams , etc.) you will need to contact the customer service of the site. The same goes for purchases made by a travel agency.
ALITALIA FLIGHT CHANGE - You can request a free change of destination, but always with flights within October 14th included.
ALITALIA FLIGHT DATE CHANGE - If you have purchased a flight for a destination after 14 October, you can change your flight for that same destination free of charge, however, choosing a date prior to 14 October. For this option, just change your booking by following the link that was sent by email to those who bought the ticket.
In short, there is no shortage of alternatives.
You just need to have the desire and above all the time to take action and request a possible refund or flight change.
Visit the Alitalia website
To conclude, I would like to point out that Alitalia has in any case set up a web page that answers all doubts and which I recommend that you consult.
What will you do at this point? Let us know in the comments at the end of the article.
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